VI Forum Outsourcingu i II Konferencja ABSL - INTRODUCTION

On 17 June this year, at Westin Hotel in Warsaw, VI Outsourcing Forum organized by Roadshow Polska will take place. The event will be joined with the II Conference of the Association of Business Service Leaders in Poland (ABSL). The patronage over the joint Roadshow and ABSL project will be provided by the Ministry of Economy in cooperation with the Polish Information and Foreign Investment Agency and Polish Chamber of Commerce. This is the first outsourcing project of this size carried out by two leading organizations acting for the benefit of the modern business service sector development in Poland and improving the investment attractiveness of Poland.

Roadshow Polska is a leading organizer of conferences promoting Poland in international environment of foreign investors. One of the flagship and cyclical projects of Roadshow Polska is the Outsourcing Forum, that is meetings of the outsourcing sector summarizing the latest trends and directions of the Polish and global outsourcing market development and promoting Poland as a destination for BPO projects.

The Association of Business Service Leaders in Poland (ABSL) is the biggest organization representing modern business service sector in Poland. ABSL was established in 2009 upon the initiative of many companies, including Hewlett-Packard, Capgemini, IBM, Infosys, Thomson Reuters, UBS. Today it has more than 40 Members. The mission of the Association includes support for the sector development in Poland through intensive cooperation within the sector and involvement of authorities and interest groups. ABSL prepared reports and analyses related to the sector and organizes conferences to deal with such issues as investment attractiveness of Poland.

The central idea of the conference is the position of Poland on the global map of business services. The first quarter 2011, which initiated intensive business reshuffles worldwide, induced leading representatives of outsourcing in Poland and region to discuss the development trends and prospects of our country as a destination for offshoring centers. As a result of riots in North Africa, natural disaster in Japan and the growing crime in Mexico many investors had to transfer their business processes to safer locations. The natural directions of the business migration are becoming the countries of the Central and Eastern Europe, including Poland.

During the conference the most recent ABSL report will be published concerning the modern business service market in Poland and Central and Eastern Europe. This is going to be the next complex study prepared by ABSL, including market size, scale of employment, types of handled processes, main locations of the service centers. The survey covers Business Process Outsourcing Centers (BPO), Information Technology Outsourcing Centers (ITO), Shared Services Centers (SSC) and Research & Development Centers (R&D).  This year, for the first time, the analysis covered not only Poland but also other countries in the region and ITO and R&D centers